Membership Points Rules

 Thank you for being Member in eSUN. In order to standardize the activities of 【eSUN3dstore Member Store】points redemption and other activities, we will make the following explanations:
Ⅰ. what is the point?
Points belong exclusively to eSUN3dstore Online Store, which refers to the points reward service specially launched by eSUN3dstore Online Store for members to appreciate their shopping behavior on this platform. Points can only be used to redeem member's rights and benefits and participate in various point activities on this platform, and are not effective on other shopping platforms.
Ⅱ. How to get points
Members can earn points through shopping and other behaviors
Ⅲ. Points Inquiry Method
You can check your points in the following ways:
Select 【Country】—Log in to 【Account】—Click 【Member Store】—【My Account】—【Points rules】 to inquire about the acquisition and use of points
Ⅳ. Instructions for the use of points
1). Points Validity Period
Membership points are valid for a long time. If there is an error in your points account, please contact us at [email protected].
2). Points Deduction and Benefits Redemption
Members can realize their integral rights and interests through the function of integral deduction. eSUN3dstore has the right to adjust the integral redemption strategy according to the actual operation situation, and the specific redeemable contents shall be subject to the page at the time of redemption.
(Points will not be refunded in the following cases: when the order has been shipped, returned or refunded, the redeemed points will not be refunded)
Some of the rights and benefits may have restrictions on the number of times the same member can participate, the specific use restrictions will be adjusted according to the actual operating conditions, the specific redeemable content is subject to the page at the time of redemption.
V. Points behavior norms
1). Members shall obtain points through normal means, and shall not obtain illegal points through software, programs and other means.
2). In the process of obtaining and using points, if there are violations (such as program cheating to receive, malicious cash, false transactions, tasks do not meet the requirements of the platform, etc.), or not in accordance with the rules of participation in the activities, the rules for the use of goods for redemption, malicious participation in the activities of the behavior, the platform will cancel your access to the qualification, and has the right to revoke the violation of the transaction, deducting the illegal acquisition or use of points, and, if necessary, to pursue legal responsibility.
3). If a member loses the membership of eSUN3dstore platform due to personal reasons (including but not limited to the situation that the user account is seized, which makes the user unable to use the account), the points registered in the user's points account and its corresponding rights and interests of the points will be lost synchronously with the loss of the user's membership status.
4). Members can enjoy the corresponding discount benefits brought by the points, the points do not have cash value and cannot be honored or transferred.
VI. Pre-sale and post-sale policies for point-earning products
1).If points need to be adjusted for review, we will complete the review within 24 hours, please be patient.
2).Our return policy does not apply to the points lucky draw/points exchange/points redemption of entitlement goods. Before redeeming, please read carefully the rules of use, expiration date and other important information; when placing an order, please be sure to confirm the delivery address, recharge account number and other key information; due to filling in the wrong recharge account number and other reasons for the loss of the operator shall be borne by the operator himself/herself.
3).Physical goods are usually arranged for shipment within 2 days after redemption, and the shipment place is issued according to the warehouse where the goods are located. It is possible that the warehouse inventory problems lead to insufficient stock at the time of delivery, we will contact you within 1-2 working days to negotiate the cancelation of the order to return the points or other ways to deal with.
4).The validity of the coupon and the rules of use are detailed in the product information. Late use of the activities caused by the invalidation of the loss by the operator himself/herself.
Participation in the membership points activity means that you agree to the above rules.
Within the scope permitted by law, eSUN3dstore reserves the right to cancel these rules or add, delete or amend these rules (including but not limited to the eligibility to participate, the proportion of points conversion, etc.) as necessary.
The final interpretation of this activity belongs to eSUN3dstore, thank you for your support to eSUN.